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Zendaya Claims She Was Refused Service at a Store Because of Her 'Skin Tone'

Zendaya Claims She Was Refused Service at a Store Because of Her 'Skin Tone'

Zendaya had an unfortunate encounter with a store employee this week.

The 20-year-old actress is claiming that she and a friend were refused service at a Vons supermarket due to their “skin tone.”

Zendaya took to Snapchat to document her ordeal. She started by saying that she was unable to buy $400 in gift cards at the store due to a worker, who apparently “wasn’t a huge fan” of her skin tone.

She went on to say that the worker was rude to her and told her she couldn’t purchase the gift cards before “throwing” Zendaya‘s wallet at her.

Zendaya is using this situation to show that there is “so much progress” that still needs to be done in today’s society.

In the end, Zendaya took the upper hand and said she didn’t have any hard feelings towards the worker. She concluded her Snapchat story by saying that the manager of the store reached out to her and helped her get everything she needed.

Watch Zendaya‘s Snapchat story below.

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Photos: Getty
Posted to: Zendaya

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  • Mike1288

    She has an awful lot of drama involving her race. I’m not buying parts of the story. 1) Why is she giving her whole wallet to the cashier instead of just a card. 2) A lot of stores don’t allow you to buy a gift card with a credit card (a lot of scammers do that), especially a lot of them like she said. Also, what I thought was really funny about her whole dreadlocks controversy was that she was guilty of cultural appropriation. She isn’t Rastafarian her dad is black and from Arkansas for Pete’s sake.

  • Wyatt

    She’s likely telling the truth. This is nothing new; happens everyday.

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  • Kitty

    What store doesn’t serve white people?

  • Curt Noydb

    There is much progress to be done. Especially from people who create a lie to to bring attention to themselves. Any respect for her has been lost. People like you, Princess, are the problem.

  • Happy Camper

    I’m sorry but this girl has too much drama for one person her age. Self-induced, perhaps?

  • Kitty

    I’m convinced that she’s got mental issues due to insecurity with her own identity.

    Being mixed nowadays is far from being uncommon. Yet her we see a tall and beautiful young woman who constantly feels discrimination over what? Her hair? Her money? Her skin tone?

    This is a person that is desperately trying to feel oppressed and it really is disgusting because it makes a mockery of what actual discrimination is and what real hate-filled racism victims have gone through in the past

    Sorry Zendaya but “Pretty girl doesn’t get what she wants” is not racism.

  • dalovelee

    Stop it with this race baiting and rich people pretending they’re oppressed. People encounter rude salespeople everyday it is not because of their skin tone. How on earth would she know this woman didn’t want to serve her because of her skin tone ..perhaps she was being an arrogant condescending z lister customer.

  • dalovelee

    Stop it with this race baiting and rich people pretending they’re oppressed. People encounter rude salespeople everyday it is not because of their skin tone. How on earth would she know this woman didn’t want to serve her because of her skin tone ..perhaps she was being an arrogant condescending z lister customer.

  • Kitty

    It really is true. Discrimination does exist, but for a girl her age to constantly feel she is being victimized is pretty diriculous.

    - Zendaya is a very beautiful woman.
    - Has supermodel height and bone structure
    - Has skin tone that many people of any race are enviable of.
    - Got a start on a fairly lame Disney show
    - Developed a gigantic loyal fan base.
    - Poised for a huge movie career because she’s got a lead role in Spider-Man

    And what makes all of that success so ridiculously impressive? ZENDAYA IS A VERY BAD ACTRESS.

    Its just a shame because Zendaya has such a large following and is in the starts of a very lucrative career despite her talent. Yet here she is. Feeling discriminated about her looks and race when her looks and race are exactly what gave her a career.

  • willowbee

    Vons supermarket and their videotapes, along with the employee need to come out and face Zendaya’s claim. If not, then Zendaya should be sued for falsification. I’m so fed up with people making false claims only to be found out they were lying for fame. Libel and defamation is serious especially if you’re accusing a business or employee of racism, Zendaya.

  • xyz

    Whiner/liar, pants on fire!

  • MissyMiss

    Really? I shop in high end stores and I seen plenty of black people shopping and they aren’t treated any differently than anyone else. Unless she can prove her “torment” she’s lying.

  • MissyMiss

    Probably. I’m sick of hearing how black people are so mistreated. I’ve never seen this happen to anyone in any store.

  • MissyMiss

    BS, kid, unless you can prove it. You don’t even look black.

  • Douglas from Brazil

    She’s not black, the story is fishy.

  • FerCat

    She could pass for a Latina or South Asian.

  • Roscoe

    What an entitled, smug, lying bish!

  • Mike1288

    I agree. I am half white and half Asian so I should know better than anyone. I felt like that when I was in school but I got over that very quickly when hs was over and I was out in the real world where people just don’t care (most of the time). I suspect Zendaya hasn’t reached the point of acceptance that she isn’t going to be enough of one for either white or black people and that’s okay and just do your thing. People are going to have their biases and prejudices and some just flat out bigots but not everyone is out to get you because of your color. She has a victim mentality for a plethora of reasons and some reasons have warranted this while I suspect alot are self inflicted. Some people feel like they have to choose between the two as well. I am not one of those people, whenever anyone asks I am American, after that people just assume I am Chinese and I laugh it off.

  • Mike1288

    Imagine that rude people happen everyday. I think she should check her biases and prejudices at the door. I have had white, black, Spanish, Asian and everything in between be rude to me. My first thoughts are that they are just rude or having a bad day. I don’t think its automatically because of my race (Asian/white). She automatically comes to that conclusion which shows she is just as closed minded. Perhaps the person was done dealing with her because she acted above it all. It is polite to hand cashiers money and credit cards all Zendaya could do was hand the cashier her wallet (take the card out woman!). Also, the cashier obviously explained the policies (no credit cards for large amounts of gift cards) which I am sure Zendaya left out that she tried fighting the cashier on.

  • Mike1288

    I thought the same which just proves Zendaya has prejudices of her own if she thinks others can’t have bad days or are automatically racist.

  • Joe Torres

    or a white girl…

  • dalovelee

    It is possible to be in a store and have security follow you around (I am a person of color) because STORE management (and this is true of many retail company) have an “policy” of keeping an extra eye on people of color aka black dark skin …being suspicious of shoplifting. It sucks but its true. That being said that is store security who is usually acting weird) Salesperson can just be rude or nice depending on any given day of the week and why would they not want to serve you..they are paid on commission, so the ONLY color they see is green. I’m not being sarcastic but her skin tone is no different than any tanned white female…so what does she mean?

  • MollyBD

    What was the clerk doing with Zendaya’s wallet? A store clerk has never touched my wallet.

  • MissyMiss

    she’s a troll

  • VanityInsecurity

    everything is racist & everything that happens to black people is because of their skin tone. Its probably the most ridiculous thing Ive ever heard.. why is this happening to Zendaya.. Im about her skin tone & that shit has never happened to me.. yeah ok.

  • Ariana-Kaelita

    According to Zendaya everything is racist. I don’t believe her story to be honest. Why would a sales person throw her wallet at her? And why would she turn down $400 in gift card purchases ? Its a store! They are there to make money!
    I hope the real truth comes out and shows Zendaya to be a liar. This girl has cried racisim on everything ever since the Giulana Ranic incident.

  • CandyAppleRed13

    Let me guess, this idiotic statement is coming from someone white. STFU. You have no idea what an average black person goes through on a daily basis, just because your dumbass doesn’t see it or happen in your holy presence.

  • Ariana-Kaelita

    I agree with you. Why would a sales person also throw her own wallet at her too? Zendaya probably acted like an entitled brat and got treated as such. It has nothing to do with skin tone. I honeslty wonder how she is gonna react to the new Spider Man movie she is in next year, because if she gets bad reviews for her role, will she blame it on racisim? I could see her doing that.

  • Ariana-Kaelita

    Her story makes no sense. I don’t think she can buy gift cards with cash, and nobody gives their whole wallet to the sales person either. She is making up some stuff.

  • Nic

    Isn’t there another story about an actress being treated like a shit at the LAX airport last week? It seems like clerks are all getting mad these days. especially with VIP people. What a coincidence…

  • Ariana-Kaelita

    Zendaya has used this to keep herself relevant. She has no talent and is just pretty. Thats all.

  • MissyMiss

    illiterate moron. stop your whining. and there are plenty of black people who would tell you to shut up and stop whining. everything isn’t about YOU being black.

  • dalovelee

    who is a troll? I’m not a troll…but I ca see you are and all trolls get blocked.

  • MissyMiss

    like I give a shat.

  • netopian

    This starlet is very annoying,

  • FerCat

    With spray tan. :)

  • damian gonzales

    and here we go again with the “racism”.

  • HankHill/Back the Badge

    Never met Zendiya but strikes me as major beech. I would refuse dealing with her if I ever met her smug face.

  • HankHill/Back the Badge

    She is the angriest 20 year old little girl. Imagine the size of her problems had she not been born into a life of wealth.

  • Jenny from the flop

    She’s full of shit. Can’t stand this girl. According to her, everyone who isn’t a fan of hers is a racist

  • Mapгapитa Бaбoвниковa

    security follow me around last 28 years because of nothing.

  • Mapгapитa Бaбoвниковa

    I can’t believe her management let her destroy her image so easily and post it.

  • CandyAppleRed13

    Obviously I’m dealing with a dumb cunt. Illiterate had nothing to do about your dumbass comment. White people like you need to shut the hell up about black people and their experiences. I find it hilarious how a whitey like you has the nerve to tell black people how to act and feel. Since you know plenty of black people, go tell them to stop whining. I pay to see that.🖕🏼

  • lost_girl

    as someone who used to work with the public, i can say its a 50 50 thing, half were very polite, etc..the other half awful, its what finally had me leave, couldnt take the insults, being called racist, because i caught someone shoplifting, it was aweful, being called names, and even threaten…i’m not saying the person that helped her had any right to treat her poorly, BUT what did she do maybe, that could have started the ball rolling, people think they can walk all over sales clerks, treat them like poo and still get good service…just a thought…

  • dalovelee that doesn’t dispel what I say as being not true. Store security will follow people if they are suspicious, but it is a policy in retail that security is told to be mindful of poc. Again if you read my first thread this does not mean the salesperson did not want to serve Zendaya..when most salespersons are paid on commission. Why would they not want to serve anyone? So I don’t believe that a salesperson didn’t want to give her service based off her skin tone.

  • Mapгapитa Бaбoвниковa

    I just wanted to share my claims too.

  • Legendary Trolly

    Sadly, others dont quite feel the same yet. I agree with you, she is a piece of crap. But I want others to start seeing through her as well!

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