Ticketmaster Releases Statement on Taylor Swift Presales After Technical Errors Delay On-Sale Times

Millions of people are trying to get tickets for Taylor Swift‘s Eras Tour, according to a statement released by Ticketmaster amid the technical errors that dare delaying on-sale times.

Tickets for the tour were scheduled to go on-sale at 10am local time for each show, but all of the west coast on-sale times for the Verified Fan presale have been delayed.

Fans who were buying tickets on the east coast reported that they had errors while entering their unique presale codes and then the page refreshed, kicking them out of the room and putting them back into the queue.

Click inside to read the statement from Ticketmaster…

Keep reading below for Ticketmaster’s statement…

A few updates on the Taylor Swift Eras Tour onsale:
• There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale.
• Hundreds of thousands of tickets have been sold. If you have already secured tickets, you are all set.
• If you are currently in a queue, please hang tight – queues are moving and we are working to get fans through as quickly as possible.
• West Coast onsales for Los Angeles, Las Vegas, Santa Clara, and Seattle originally scheduled for 10 a.m. PT will now be taking place at 3 p.m. PT. Queues will open 30 minutes prior.
• The Capital One onsale is being rescheduled to tomorrow at 2 p.m. local venue time.
• All presale codes and links sent via text will still work at that time.
Thank you for your patience as we continue managing this huge demand.

Fans had a lot of burning questions about the tour after it was announced.